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COMPLAINTS

We’re always working hard to make things better, so we want to know if you have any suggestions or concerns regarding the service you receive from us or one of our branded introducers.

If you’re contacting us to raise a complaint in relation to our failure to provide a service which has left you dissatisfied or resulted in you suffering (or may suffer) a financial loss, material distress or material inconvenience, please inform us of your experience as a matter of urgency.

The best way to get in touch to express your views is to complete the contact form on this page but alternatively, please feel free to email or call us:
  • info@paytrex.co.uk
  • +44 (0)203 478 2199

If you do contact us, please outline the following information:

  • The date of complaint
  • The nature of the complaint
  • The impact the subjected complaint has had on you or your business,
  • Your contact details and any additional information you think will be helpful
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Email address

info@paytrex.co.uk

Phone Number

+44 (0)203 478 2199

WhatsApp

+44 (0)203 478 2199

Our Head Office

Paytrex Payment Solutions
Devonshire House
Manor Way
WD6-1QQ

GET IN TOUCH

Inform us of your suggestions or concerns relating to our service.